Mainland China Hotline:400-1200-311 (Securities) 400-1200-366 (Futures)
HK Hotline : +852 2235-7789 Email : cs@cinda.com.hk
Customer Services
公司簡介 >
1. Apply Online  
1. Install “信達環球” APP :
2. Open the APP and press the account open button in the upper left corner to begin individual cash or margin securities account opening
3. Prepare the following documents for account opening:
i. valid identification document
ii. residential address proof issued within the last 3 months (e.g. utility bill, bank statement, etc. )
iii. if the corresponding address is different from residential address, corresponding address proof should be provided separately
iv. Hong Kong bank account proof, must show your full name (e.g. bank statement, debit card or first page of bank book)
4. Complete all relevant sections of the Account Opening Form. Any account opening application with incomplete or missing parts may cause unnecessary delays
5. Read all the Account Opening Documents carefully and listen and read the whole Risk Disclosure Statements. If you have any questions, especially the content of Risk Disclosure Statements, please seek independent professional advice. Sign with E-signature through the APP and upload required documents for account opening
6. Transfer HKD 10,000 (or equivalent amount in USD or RMB) to our company's bank account through your own Hong Kong bank account, and then upload the deposit/ transfer advice slip through the APP
7. Upon completion of the account opening process, our company will process and review your application. If the application is approved, you will receive a confirmation notice through SMS and email issued by our company
 
2. Appointment for Physical Account Opening  
i. Online: You can fill in and submit account opening application via our “信達環球” APP, and make the appointment through the APP, or
ii. By phone: You can contact our Customer Services Department at 400-1200-311 (China) or +852 2235-7789 (Hong Kong)
Please bring along with the above 3(i-iv) documents and visit Cinda International Head Office: 45/F, COSCO Tower, 183 Queen’s Road Central, Hong Kong within the appointment time for account opening.
 
 
3. Apply In Person   Please bring along with the following documents and visit Cinda International Head Office: 45/F, COSCO Tower, 183 Queen’s Road Central, Hong Kong for account opening:
i. Hong Kong Identity Card, a valid passport
ii. Address Proof issued within the last three months
iii. If the corresponding address is different from residential address, a 3-month corresponding address should be provided.
iv. Bank Proof (e.g Bank Statement, Debit Card or first page of bank book)
 
4. Download Account Opening Forms   Securities(Cash)Securities(Margin)Futures
Options (For Securities clients)

You may call our Customer Services Hotline :
Mainland China : 400-1200-311
Hong Kong : +852 2235-7789